Complaints and Appeals

If any company complains or appeals SSM Cert's decision, then the customer who will make an appeal or complaint may submit it directly to SSM Cert. If the problem has not been reached by the customer's approval of the outcome, SSM Cert will submit the matter to the appeals team…

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Suspend and Withdrawal Certification

1. Suspended Certificate Suspended certification is part of a certification process where the process occurs due to several factors. The factors causing the suspension of certificates include: Does not carry out Surveillance Audit 1 or Surveillance Audit 2 every year. If the Corrective Action Request (CAR) is not completed within…

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Re-Certification

Recertification audit process Re-certification activity is one of the certification activity process conducted on a company that has been certified for 3 years, in this case the company has conducted surveillance audit or surveillance audit1 and audit supervision or surveillance audit 2. Recertification is done in order to ascertain whether…

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Initial Certification

Initial Certification Decision Information The initial certification decision is the first certification activity for customers to obtain a management system certificate for their company. In this case, if the application and review of the application has been completed then it will be followed up to conduct the first phase of…

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Audit Stage II

SSM Cert will conduct the second phase audit activity with the aim is to conduct an evaluation of the implementation of the conformity of the established management system, including the effectiveness of the management system implemented by the customer. Phase II audit activities will and should be carried out at…

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Audit Stage I

SSM Cert will recommend a phase 1 audit carried out at the requesting site to achieve conformity to the target set by the company. Whatever is done in the phase 1 audit activities are: Conduct an audit of customer management system documentation owned by the customer; Evaluating specific customer locations…

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Certification Application Review

After the request is processed by SSM Cert, it will review the application submitted by the prospective customer as well as any additional information required for the certification activity process prior to the audit activity that aims to: Obtain detailed information about the applicant's organization and the management system of…

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Application for Certification

Companies seeking certification at SSM Cert submit certification applicants and provide information required by SSM Cert to determine the following: Scope of certification; General features of the applicant organization, such as the company name, company address of the physical location and location of the project or other location, significant aspects…

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Vision & Mision

Vision SSM Cert is a Professiononal, Independent, Credible, and Full Access Assessment, and Responsibility Agency in accordance with international standards. Mission Providing Professional, Independent, and Credible Service to customers Provide Full Access, as well as Responsibility to our customers in the establishment of management systems in accordance with International standards.…

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Company Profile

SSM Certification is a Conformity Assessment Body for management system¬†in the company to all of companies in Indonesia. We provide quality management, environmental, occupational health and safety, food safety, information security and other services that require improvement and development of management systems in their companies. In running the business as…

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